Return & Refund Policy
At ZeeSkills.online, we are committed to delivering high-quality digital services and customer satisfaction. Please read our Return and Refund Policy carefully before purchasing any service from our website.
1. Digital Services and Refunds
Since our services include digital products such as:
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Website Design & Development
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Graphic Design
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Video Ads & Commercials
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SEO Optimization
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Online Classes or Consultations
These are non-tangible and non-returnable items. Therefore, we do not offer refunds once the service is delivered and approved by the client.
2. Eligibility for Refunds
We may issue a partial or full refund under the following conditions:
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The service was not delivered as agreed (e.g. significant deviation from agreed features or timelines).
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A duplicate payment was made in error.
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The order was cancelled within 24 hours of placing it, and work has not yet started.
Refunds will not be granted for:
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Change of mind after work has started
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Delays caused by clientβs failure to provide necessary input/content
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Completed and approved work
3. Cancellation Policy
Clients may request cancellation within 24 hours of placing an order, provided that the project work has not started. Once the project is in progress, cancellation will not result in a refund unless exceptional circumstances apply.
4. How to Request a Refund
To request a refund, please contact us at:
Email: support@zeeskills.online
Phone/WhatsApp: 03422758871
Please mention your order details and reason for refund clearly.
Our support team will respond within 2β3 business days.
5. Processing of Refunds
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Approved refunds will be processed to your original payment method within 7β10 business days.
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We are not responsible for any delays caused by your bank or payment processor.
6. Changes to This Policy
ZeeSkills reserves the right to modify this Return/Refund Policy at any time. Any changes will be updated on this page with a new effective date.
If you have any questions or concerns about our policy, please reach out to us before placing an order.
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Helping You Grow Online with Confidence.